Sign up Today for Our FREE Pickup & Delivery Service.
Save time while getting the best quality and customer service in town. Have your dry cleaning delivered to your home or office for FREE. That's right...No Service fees, No Additional charges! Our Pickup & Delivery prices are the same as our over-the-counter prices.

Once we have received your e-mail registration, we will call you back within 24 hours. At that time we will answer any questions you may have about this service, complete the application process, assign a driver and pickup and delivery days for your account.

For more info, continue reading below, OR, if you'd like to speak with someone, please call our local Pickup & Delivery Hotline 800-558-BROS (2767).

Do you deliver in my area? We deliver to Raleigh, Cary, Wake Forest, Apex, RTP, Morrisville and Holly Springs.

How often we'll Brothers pickup and deliver my clothes? As a VIP Customer, we will stop by your home or office twice a week without any contact from you. Your clothes will be picked up and returned on alternating scheduled days. You don't have to home to use the service.

As a Call-In Customer, we'll stop your home or office just when you need our services. You'll be given instructions to call your driver when you have a pickup.

When your account is set up, we'll ask whether you'd like to be a VIP or a Call-In Customer.

When are the scheduled pickup and delivery days? Your scheduled days will be determined by your delivery address. Pickup and delivery days will be one of the following pair of days. After signing up, your driver will let you know which days your account will be serviced.

Monday/Thursday Schedule - Any item(s) picked up on Monday will be delivered on Thursday. Any item(s) picked up on Thursday will be delivered on Monday.

Tuesday/Friday Schedule - Any item(s) picked up on Tuesday will be delivered on Friday. Any item(s) picked up on Friday will be delivered on Tuesday.

What if I need customer service? Once you've signed up, your driver becomes your personal customer service rep. You will be given his mobile number. Feel free to call him if you have any questions or concerns, or to schedule a pickup (if you're a Call-in customer). Our drivers are very knowledgeable, and care about the service they provide you.

We'll provide you with laundry bags. All customers will be supplied a nylon bag with drawstring at no charge. When your driver picks up your laundry, he'll leave you another bag.

Can I still take advantage of all Brothers services? Yes. Our pickup and delivery customers are entitled to all services that Brothers Cleaners provide, including household items (bedspreads, drapes, comforters, blankets, etc.), leather and suede, and simple alterations (hems, repairs, etc.).

Where do I put my clothes for the driver?

For Office Customers - For most offices we service, your dry cleaning will be picked up and delivered right to your desk. However, some businesses choose to have a central location (like a break room or front desk). Once your account has been set up, your driver will contact you by phone or in person to inform you of your pickup and deliver place.

For Residential Customers - Most residential customers simply leave their dry cleaning by their front door (behind the storm or screened door) to be picked up. Others use the garage or another door as the pickup and delivery place. Where ever you feel most comfortable is fine with us. If you need a hook to hang your returned orders, just let us know and we'll install one.

What if I have a special request? If you have a special request ("no crease in black pants", "hem pants 1/2 inch", "see spot on red sweater", etc.), you can simply include a note in your bag which we'll read upon clothing check-in.

What about holidays? Customers will be notified, in advance, of any schedule changes for pickup and delivery during holiday weeks.

What do I do with all of my extra hangers? If you would like to recycle your hangers, ask your driver for a hanger-recycling box. When full, just leave with your laundry bag for the driver to pickup.

How do I pay for service? All of our Pickup & Delivery customers are setup on a convenient monthly charge account. Itemized Statements are mailed out once a month and payment can be made either by check or automatically charged to your credit card. For every ones protection, delivery personnel cannot collect payments.

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